Privacy Statement
RCAHMS is committed to safeguarding your privacy. The personal data we collect, process or use is treated securely and in accordance the privacy policy, described below. Whenever you give us personal data, you are consenting to its collection and use in accordance with this policy.
What personal data do we collect?
We collect personal information from you when you make an enquiry, order products and services from us or ask to be included on our mailing list.
How do we use your personal data?
Where appropriate, we use your personal data to deliver the services you have requested. It may also be used for internal customer analysis to develop and improve customer services. If you register for our email newsletter you will receive e-mail communications alerting you to news. We do not send such messages without permission. You have the option not to receive these. If you wish to withdraw from any of the services which are operated through our website you can instruct us at any time to cease our processing and delete your personal information from our records.
To whom might we disclose your personal data?
Your personal data may be passed to a third party if they need it in order to fulfil your order(s) for our goods and services, or to execute the communications we send to you. These offsite assistants will be required by us to make no further use of such information, nor disclose it to others. Except as set out above, we shall not disclose your personal information unless obliged to, or allowed to do so by law, or where we need to in order to run our business (e.g. where other people process data for us). In such circumstances, we ask those people to give us confidentiality or non-disclosure undertakings.
Links
This site contains links to other websites. We are not responsible for the privacy practices of these and you should read their own privacy policies. The policy described here applies only to personal data collected by RCAHMS.
Cookies
A 'cookie' is a small piece of data that is sent from our servers to your computer and then stored on your machine's hard drive.
The RCAHMS website does not store personal information during general searching or browsing.
We only ever store your identity when completing shopping or contributing to MyCanmore and we always make that clear by asking you to provide your details or to log in.
In common with many organisations, we deliberately limit the cookies we use to those that are helpful. For example, we store your basket items when shopping so that you don’t have to type in the items again at the checkout.
We also use Google Analytics to collate and aggregate anonymised data - it cannot be traced back to you. This shows patterns of usage within our site to plan improvements or plot popular areas.
More About Cookies
Find out more about cookies at BBC Webwise and Wikipedia.
Block Cookies
You can adjust your browser settings to block cookies. However, some parts of our site won’t be able to work best for you (eg the online shop or MyCanmore).
Find out how for each browser listed:
Internet Explorer, Firefox, Chrome, Safari
Security
While no data transmission over the Internet can be guaranteed to be secure, we will endeavour to protect the security of your personal data as fully as is possible within the constraints of the current technology. All our employees who have access to personal data are obliged to respect its confidentiality.
Rights for access to personal data
You have the right to ask us if we keep any personal data about you and to request a copy of that personal data. We endeavour to keep your personal data accurate and up to date. If you become aware of errors or inaccuracies or wish us to delete your personal data, please email info@rcahms.gov.uk.
Data Protection Act 1998
RCAHMS is registered under the Data Protection Act 1998.
Changes to this statement
RCAHMS's privacy statement may change at any time, so you may wish to check this document each time you visit our website. If you have any comments on our privacy policy, please email info@rcahms.gov.uk.